A customer care service serves our query that needs to be attended to on priority. So, every banking product has a designated customer care team who is always there to help with your problems. Similarly, users of credit cards issued by IndusInd Bank can contact customer service to have their inquiries promptly answered by phone or by submitting a complaint with the bank. Issues with the credit card limit, application status, bill payment, credit card statement, report of loss card, etc.
All the related queries are resolved by the credit card customer service effectively. However, it is important to have detailed knowledge to avail of this service. Therefore, to learn more, you must keep reading this blog until the end!
IndusInd Bank customer care number
Customers who use IndusInd Bank credit cards can call customer care to have their questions resolved quickly or by filing a complaint with the bank. The credit card customer care cell handles problems with the credit card limit, application status, bill payment, credit card statement, report of loss card, etc. You can connect with them by calling on 1860-267-7777.
How to connect with IndusInd Bank customer care via SMS?
You can use IndusAlerts, a service offered by IndusInd Bank, to check your available credit limit, current reward points, and information from your most recent statement, including the total amount due, the minimum payment amount, and the date on which payments are due. You can also block your credit card, request an IVR OTP, and get the most recent statement by email or SMS. You must enter the last four numbers of your credit card and the SMS codes listed below.
#Please note that XXXX here denoted the last 4 digits of your credit card
How to connect with IndusInd Bank customer care via Email?
Depending on the credit card you have handy, you can send your inquiry to the email address if you are an existing customer. The information about the email ID can be found by visiting this website: https://www.indusind.com/in/en/personal/reach-us.html. If you are a new customer, you can email Premium.care@indusind.com for any of your queries.
For domestic consumers, you can send an email to reachus@indusind.com if you want to make a complaint or require clarification on something.
Customers from other countries can contact them at nri@indusind.com with questions or complaints.
What to do if I lost an IndusInd Bank credit card?
You must contact the bank right away if you lost or misplace your card by dialing the previously listed credit card customer service number.
You can also block your IndusInd credit card using the IndusInd Bank mobile app or mobile website if you are unable to get in touch with the bank through the customer service numbers. Moreover, to stop any fraudulent transactions, it is crucial to notify the loss of your card.
IndusInd Bank credit card customer grievance redressal
You can escalate your issue to the regional heads via Head – Customer Care in the following ways if IndusInd Bank’s branch/customer care executive is unable to resolve it within 7 working days:
Through email: You can send IndusInd Bank an email as well. You will also receive an email of acknowledgment for the same. head.CardServices@Indusind.com is the email address.
Through call: You can reach IndusInd Bank at 1860-267-7777 to lodge a complaint regarding the card services.
Through letter: If you prefer to communicate with the bank via letter, you may simply drop off a letter at the following address:
Mr. Pratap Pillai
Head – Cards Services
Naurang Square, Plot No A4, 2nd Floor,
Cross Road B,
Andheri – East, Mumbai-400 093
FAQs
There is a customer service line for IndusInd Bank. 24*7
The customer service number is 022-42207777 if you reside outside of India.
Email inquiries about the credit card application should be sent to Premium.care@indusind.com.
Depending on the card, IndusInd Bank has a different minimum credit limit. The banks determine the credit limit depending on a number of variables, including your eligibility, income, and other considerations. Your credit limit won’t become known to you until you’ve applied for one of the cards.