If you are looking for a credit card with an attractive reward program, then getting an IndusInd Bank credit cards might be a good choice for you. IndusInd Bank aims to keep your financial journey swift, secure and simple from the time you apply for a credit card till you use the same. This has led them to offer products such as IndusInd Bank Platinum Credit Card and other rewards programs that go hand in hand with their mission. The bank offers a number of rewards including discounted tickets (for tatkal bookings), free movie tickets, and dining vouchers depending upon the credit card that you apply for. With the wide variety of credit cards available, you’re sure to find an option that meets your requirements.
Not just the credit card benefits but one more thing that makes IndusInd bank credit cards the cut above the rest is its speedy redressal Customer Care Services. If you are someone who wants to get the right guidance or help with your IndusInd Bank Credit Card, then continue to read further.
IndusInd Bank Credit Card Customer Care Services
The reputation of a bank is formed after analyzing the customer care service standards it offers. The customer care service of IndusInd Bank is one of the best in India that has gained widespread popularity after getting appreciated by its customers. Since every customer from various sections gets connected to the customer care department, it becomes important for the bank to manage its services properly.
To register any grievances and resolve your issues, you can get in touch with the bank’s customer care center through the following details:
IndusInd Bank Credit Card 24*7 Customer Care – IndusInd Bank’s credit cards customer care service provides round-the-clock assistance for dealing with queries and complaints. To get in touch with a representative, YOU CAN call 1860 267 7777, outside India – 022-42207777.
Indusind Bank Credit Card Inquiries
Loss of Card – If you have lost or misplaced your card, please immediately notify the bank by calling the previously provided customer care number. In addition, you can block your IndusInd credit cards through the IndusInd Bank mobile app or mobile website.
Premium Banking Customers- If you are a Pioneer customer, email your queries to pioneer@indusind.com. If you are an Exclusive customer, email your queries or complaints to exclusive@indusind.com. New customers should email their queries or complaints to Premium.care@indusind.com.
International Helpline Number
IndusInd Bank welcomes international customers and provides 24/7 assistance to them. You can reach the bank through email at nri@indusind.com or call 022-42207777.
Contact Through Email Id
If you are a new customer, please email your queries to Premium.care@indusind.com.
If you’re a domestic customer, and if you need to raise a complaint or seek clarification on a query, send an email to reachus@indusind.com.
If you are an international customer and have a query or complaint, please email us at nri@indusind.com.
If you are still not satisfied with the solution you can directly write to the Indusind Bank:
Each customer of the bank can write to the bank’s Head-Customer care if he or she wishes to make a query about or register a complaint about banking services. You can pen down your issue and post it to the Head of Customer Care at this address:
Mr. Dickson Baptista
Head – Customer Care
Opus Centre, 4th Floor, 47 Central Road, Opp. Tunga Paradise MIDC, Andheri – East, Mumbai-400 093
Email ID: customercare@indusind.com
You can also send your queries to Head- Cards Services:
Mr. Pratap Pillai
Head – Cards Services
Naurang Square, Plot No A4, 2nd Floor, Cross Road B, Andheri – East, Mumbai-400 093
Email ID: head.cardservices@indusind.com
FAQ's
No, you can reach out to the customer care of Indusind Bank anytime as they are available 24*7.
The bank offers various types of credit cards to its customers. However, the annual fee for each card varies.
IndusInd Bank offers its customers the IndusAlerts service, which allows them to check their credit limit, current reward points, last statement details such as total amount due, minimum amount, and payment due date, block their credit card, and request an IVR OTP all through an SMS.
The Email Id for Indusind Bank Celesta Credit Card is celesta.care@indusind.com